I forgot my user name

I forgot my user name

If you have forgotten your password or want to reset it, cannot remember your user name or are having trouble accessing your account, we can assist you

If you never received your user name or cannot remember it, please submit a ticket or phone (+61 2 9690 1001) within business hours and our staff will assist you.

Your user name looks like a RANZCO email address; for example, Eleanor Roosevelt’s user name would be “eleanorroosevelt@ranzco.edu”

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